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KPI elements & conventions

 

 

 

 

6.1KPI elements & conventions

 

Columns

Description

KPI Name

Name of KPI

Period

The Period based on which the KPI is calculated

Frequency

“How often can we measure?” The frequency ranges from Yearly to Hourly time dimensions

Polarity

If increase in value of KPI is beneficial, it is ‘High’ polarity KPI, whereas if increase is adverse, it is ‘Low’ polarity. For example, Sales is High polarity KPI, while Return Quantity is Low polarity KPI.

Previous Value

Actual KPI value for previous Period

Actual

Actual KPI value for the current Period

Target

Target KPI value as per definition

Alert

Alert threshold value as per definition. Can be manual or automatic

Warning

Warning threshold value as per definition. Can be manual or automatic

Variance

If the polarity is high, then Variance = Actual – Target

If the polarity is low, then Variance = Target – Actual

Variance %

(Variance / Target)*100

Performance %

If the polarity is high, then Performance % = (Actual / Target)*100

If the polarity is low, then Performance % = (Target / Actual)*100

Performance Indicator

There are three indicators in the threshold section

 

 

If the Actual value is less than the Alert value

 

If the Actual value is less than the Warning value and greater than the Alert value

 

If the Actual value is greater than the Warning value

Trend Indicator

The direction of the arrow indicates the direction of the Performance Trend (up or down compared with previous period). The colour indicates performance for the current period with respect to the target.

If the target is not defined, trend indicator will be shown without any colour.

 

Performance for the period is less than the target, and performance has declined compared with previous period. 

Performance for the period is less than the target, and performance has improved compared with previous period.

Performance for the period is higher than the target, and performance has declined compared with previous period.

Performance for the period is higher than the target, and performance has improved compared with previous period.

Performance has declined compared with previous period and Target is not defined.

Performance has improved compared with previous period and Target is not defined.

Trend chart

Trend chart shows the trend line for performance over a period.

 

Trend indicators with example:

#

KPI Performance (November 2010)

KPI Performance (December 2010)

Polarity

Target

Performance for the period

Performance over previous period

Display

1

1900000

1700000

High

1800000

Low

Low

2

1900000

1700000

High

1600000

High

Low

3

1700000

1800000

High

1900000

Low

High

4

1700000

1900000

High

1800000

High

High

5

1900000

1700000

High

-

High

Low

6

1700000

1900000

High

-

High

High

 

 

 

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